Cancel or Change Reservation

Cancellation Policy:

If a reservation is not canceled within the required time frame, the full fare will be charged, including tolls, parking, and any additional fees (e.g., extra services). This policy applies to all vehicle types.

Cancellation Timeframes:

• Sedans, SUVs, and Vans: Must be canceled at least 2 hours before the scheduled pickup time.

• Hourly Services: Must be canceled at least 24 hours before the scheduled pickup time.